"Empathy is no longer the preserve of visionary leaders, it is the cornerstone of corporate culture"
Lets face it as business owners or leaders we are reached where we have reached by our own grit, skill, determination (luck?).
Along the way we have to build "soft" skills however, we are not necessarily experts in the human psyche (not do we need to be?).
Mental health is not a negative thing, and like physical health, it covers a spectrum from excellent to really poor and ensuring employees feel ok to talk about "things" means they benefit and you also get to give them support if they need it. No brainer?